TICKET QUESTIONS

Q: CAN I BUY TICKETS AT THE DOOR?
A: Yes until we reach capacity at the event. SATURDAY tickets MAY sell out online before the show. Please check our Facebook page for the most up to date information.

Q: I BOUGHT A PHOTO OP TICKET. DO I STILL NEED AN ADMISSION TICKET TO THE SHOW?
A: Yes. You need an admission ticket to enter the show. The photo op ticket is only for a photo with a star, it does not grant you admission to the show.

Q: ARE VIP TICKETS MAILED OUT?
A: No VIP Tickets are picked up at the show. We will email all VIP ticket holders with instructions about a week before the show

Q: I BOUGHT A VIP TICKET, CAN MY FRIEND COME WITH ME TO THE JUMP THE LINE AUTOGRAPH SIGNING OR THE VIP PARTY?
A: No. VIP tickets are for the VIP ticket holder only.

Q: ARE CHILDREN ADMITTED FREE?
A: Children 10 years old and under are admitted free with a paying adult and proof of age. Children 11 years and older do require a ticket.

Q: THE GUEST I REALLY WANTED TO SEE JUST CANCELLED TO DO A MOVIE. CAN I GET A REFUND FOR MY CON TICKETS?
A: No. We don’t sell star-specific tickets. If you purchased a photo op with a star who has to cancel you will be refunded for the photo op you purchased.

Q. CAN I GIVE MY WRISTBAND TO SOMEONE ELSE TO USE WHEN I LEAVE THE SHOW?
A: No. All tickets purchased are for one person’s use only. Anyone with a reused wristband will be refused entry into the show.

AUTOGRAPH QUESTIONS

Q: WHAT TIME IS MY FAVORITE STAR SIGNING AUTOGRAPHS?
A: Unless otherwise noted on the website the stars will be scheduled to be signing autographs at the following times:
SHOW HOURS: FRIDAY 4PM| SATURDAY 10AM| SUNDAY 10AM
AUTOGRAPHS: FRIDAY 4PM-10PM | SATURDAY 10AM-6PM | SUNDAY 10AM-5PM
DEALERS ROOM: FRIDAY 4PM-10PM | SATURDAY 10AM-7PM (VIPS 9AM) | SUNDAY 10AM-5PM

Please keep in mind that these are approximate times. The stars do take short breaks and also meal breaks. Also keep in mind that they will be doing Pro Photo Ops away from their autograph tables. Sometimes due to flight schedules they may arrive late and/or leave early.

Q: WILL THE STARS BE IN COSTUME AT THEIR AUTOGRAPH TABLES?
A: No, the stars are only In Costume for their Pro Photo Ops.

Q: HOW MUCH ARE AUTOGRAPHS?
A: The autograph prices vary because the stars and/or their agents decide what their prices are. We  do not know the price of the stars’ autographs before the show.

WEAPONS POLICY

In order to assure a safe environment for everyone, we no longer permit real weapons of any kind at the show. Lightweight plastic fake weapons are allowed but we are not permitted to allow into the show any type of weapon that could cause any harm to our attendees. Vendors are also no longer permitted to sell real weapons at the show

Q: CAN I BRING A WEAPON FOR A GUEST TO SIGN?
A: No. In order to assure a safe environment for everyone, we no longer permit weapons of any kind at the show.

Q: CAN I COSPLAY WITH REAL WEAPONS?
A: Any real weapon that could cause physical harm may not be brought into the show. Please show us your creativity.

OTHER QUESTIONS

Q: CAN I BRING A STROLLER?
A: Although we don’t prohibit strollers, we strongly encourage you not to bring them. The con gets very crowded and maneuvering with a stroller is very difficult and not recommended.

Q: I SENT A FACEBOOK MESSAGE 5 MINUTES AGO. WHY HAVEN’T YOU ANSWERED ME?
A: The best way to communicate with us is via email. We check Facebook when we can but email is the easiest way to reach us.